25/12/2025
QMS (Quality Management System)-এর যত কাজ আছে—সবগুলো সহজভাবে নিচে দেওয়া হলো (বিশেষ করে Garments/Factory অনুযায়ী):
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1️⃣ QMS Planning & Setup
Quality Policy তৈরি ও আপডেট
Quality Objective নির্ধারণ (Defect %, Rejection %, On-time delivery)
QMS Scope নির্ধারণ
Process Flow Chart তৈরি
Risk & Opportunity Analysis (Risk Assessment)
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2️⃣ Documentation Control
Quality Manual তৈরি
SOP (Standard Operating Procedure) লেখা
Work Instruction (WI) তৈরি
Form, Format, Checklist কন্ট্রোল
Document Approval, Issue, Revision Control
Obsolete Document Control
Record Retention Policy
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3️⃣ Incoming Quality Control (IQC)
Fabric Inspection (4-Point System)
Trims & Accessories Inspection
Shade Band Approval
Test Report Verification
Supplier Rejection Report
Incoming Material Status (Accepted / Rejected)
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4️⃣ In-Process Quality Control (IPQC)
Sewing Line Inspection
Inline & End-line Inspection
First Output / Pilot Run Approval
Process Audit
Defect Analysis
Sewing, Cutting, Finishing SOP Follow-up
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5️⃣ Finished Goods Quality Control (FGQC)
Final Inspection (AQL)
Packing & Assortment Check
Carton Marking Check
Measurement Check
Shipment Approval
Final Inspection Report
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6️⃣ Non-Conformance Control (NCR)
Non-Conformity Identification
NCR Issue & Recording
Root Cause Analysis (5 Why, Fishbone)
Corrective Action (CA)
Preventive Action (PA)
CAPA Follow-up & Effectiveness Check
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7️⃣ Internal Audit
Internal Audit Plan তৈরি
Auditor Selection & Training
Process Audit
Audit Finding (Minor/Major)
Audit Report
Corrective Action Follow-up
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8️⃣ Management Review Meeting (MRM)
MRM Planning
Audit Result Review
Customer Complaint Review
KPI Review
Improvement Plan
MOM (Minutes of Meeting)
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9️⃣ Customer Complaint Handling
Customer Complaint Log
Complaint Investigation
Root Cause Analysis
Corrective Action
Customer Feedback Response
Complaint Trend Analysis
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🔟 Supplier Quality Management
Supplier Evaluation
Supplier Rating
Supplier Audit
Supplier Improvement Plan
Approved Supplier List (ASL)
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1️⃣1️⃣ Training & Awareness
Training Need Analysis (TNA)
QMS Training
SOP Training
Skill Matrix
Training Record Maintain
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1️⃣2️⃣ Process Control & Monitoring
Process KPI Monitoring
Defect Trend Analysis
Rejection Analysis
Productivity vs Quality Balance
Continuous Improvement (Kaizen)
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1️⃣3️⃣ Compliance & Certification Support
ISO 9001 Implementation
Buyer Audit Support (BSCI, SEDEX, WRAP)
Factory Compliance Support
Audit Document Preparation
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1️⃣4️⃣ Continuous Improvement
Quality Improvement Project
PDCA Cycle
Lean / 5S Support
Waste Reduction
Cost of Poor Quality (COPQ)
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1️⃣5️⃣ Data & Report Management
Daily / Weekly / Monthly Quality Report
Defect Pareto Chart
Trend Analysis
Dashboard Update
Management Reporting
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🔑 সংক্ষেপে:
QMS মানে শুধু QC না—পুরো factory-র Quality System চালানো, কন্ট্রোল করা, উন্নত করা।
