02/06/2026
Just 5% of employees would approach their line manager if they were struggling with their mental health, and new research from Vitality suggests that the consequences of this silence are landing squarely on the balance sheets of UK employers and the claims books of insurers.
Employee assistance programmes (EAP) have long been positioned as a first line of defence, but utilisation data tells a troubling story.
Only 5–7% of employees globally use the wellbeing support their employer pays for.
When employees fear stigma or career impact, and managers fear saying the wrong thing, silence fills the gap....
https://www.insurancebusinessmag.com/uk/news/life-insurance/mental-health-disclosure-gap-puts-employers-at-risk-of-hidden-productivity-crisis-vitality-warns-577146.aspx
New research exposes a yawning gap between employer assumptions and employee reality - and it carries serious implications for the group health market