21/02/2026
The DLSU Ramon V. del Rosario College of Business
Department of Management and Organization
invites the academic community to a
Final Dissertation Defense
“Beyond Compensation: The Influence of Internal Corporate Social Responsibility and Organizational Citizenship Behavior on Teacher Turnover Among Divine Word Educational Association Schools in the Philippines”
by
Fr. Dennis B. Testado, SVD
March 10, 2026 (Tuesday), 6:30-8:00pm
Zoom link: https://zoom.us/j/93491733811?pwd=mM5XgbsLtQHoo0DlW92VPmhvFH4uIv.1
Meeting ID: 934 9173 3811
Passcode: 981797
Dr. Rachel Quero (panel chair)
Dr. Maria Adiel Aguiling, Dr. Hilario Caraan, Dr. Jaime Cempron (panel members)
Dr. Lerma Bautista (external panel member)
Dr. Divina Edralin (adviser)
ABSTRACT
This study investigates the critical issue of teacher turnover within the Divine Word Educational Association (DWEA) schools in the Philippines, where attrition rates have recently exceeded 30%. Grounded in Social Exchange Theory (SET) and Social Identity Theory (SIT), the research examines the relationships among Internal Corporate Social Responsibility (ICSR), Organizational Citizenship Behavior (OCB), and Turnover Intention (TI). Utilizing a quantitative cross-sectional design, data were collected from 283 full-time teachers across 17 non-profit, mission-driven institutions.
Reliability analysis confirmed the robustness of the adapted scales (Cronbach’s α > .88). Simple and multiple regression analyses revealed that both ICSR and OCB significantly and negatively predict Turnover Intention. Furthermore, ICSR was found to be a strong positive predictor of OCB. However, a bootstrapping mediation analysis rejected the hypothesis that OCB mediates the relationship between ICSR and TI. This finding suggests a "Dual-Pathway" mechanism wherein organizational support influences retention directly, independent of the employee's engagement in citizenship behaviors. Dimensional analysis identified "Employee Training & Development" and "Workforce Diversity" as dual drivers of both retention and engagement, while "Work-Life Balance" emerged as a critical hygiene factor influencing retention exclusively.
The study concludes that mission alignment alone is insufficient to mitigate turnover and proposes a "Fulfilling the Mission, Retaining the Missionary" HR strategy that emphasizes the formalization of support mechanisms rather than reliance on a vocational ethos.