Do video calls help older people with hearing loss?

Do video calls help older people with  hearing loss? Does video calling help older people with hearing loss during COVID or not? We have a survey to find out what is needed to reduce isolation.

We would love to hear from anyone with hearing loss aged 70+ to get involved. Click on our website to join in. During the COVID-19 pandemic, there has been a huge increase in the use of video calls as a way to stay connected with others and improve wellbeing. There are serious concerns about the negative impact of the pandemic and lockdown on mental health, and, in particular, on older people’s m

ental health. Hearing loss adds to the risk of being feeling isolated and lonely due to the negative impact of hearing difficulties on social interactions, and so finding ways they can best communicate remotely with others is vitally important. Although there has been a marked increase in video calling during lockdown, for those with hearing loss, technology may not be ideal. Lack of confidence in using technology, or lags between audio and video and sound distortion can make hearing speech difficult and lip reading impossible and may exacerbate frustrations. We are running a survey and interview to help us make recommendations on technological and mental health support to help people during these extreme times.

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Ear Institute, University College London
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