15/06/2026
2026 Library Survey Results!
📚✨ We’re excited to share insights from our latest library survey, with 1,465 responses from our amazing users!
This year, the overall satisfaction reached an all-time high of 4.33/5 (2025: 4.29/5), indicating the remarkable performance of our service delivery over the years.
By analyzing the written comments, we also pinpoint several areas for improvement to address user needs.
Check out the graphics to see our top service categories and notes of appreciation. Congratulations to all the lucky draw winners too!
To access the full report, go to https://polyu.hk/oUkFg 🙌💖