City of Dublin FET College, Crumlin

City of Dublin FET College, Crumlin City of Dublin FET College, Crumlin (formerly known as Crumlin College of Further Education) has always been at the innovative
edge of education.

Customer Service Charter


Every member of staff of the City of Dublin Education and Training Board
(CDETB) is committed to the principles of quality customer service as
outlined below. Service for All
· We aim to provide a high quality accessible service to all our customers · We will ensure the rights to equal treatment established by legislation
for all persons seeking our services


· We will use modern technology to support our service delivery
· We will foster a co-ordinated and integrated approach to the delivery
of our services

Courteous Service
· We will provide our service in a polite and courteous manner · We will ensure that privacy is respected at all times

When Entering our Buildings
· We will endeavour to ensure that all our buildings are accessible
· We will keep our public and service areas safe and clean

Public Information
· We aim to ensure that all information we produce is clear, timely and
accurate
· Published information will be provided in an accessible and easy to
read format and will also be available on our websites
· Our public information, as per the Official Languages Act 2003, will be
produced in both Irish and English and we will inform you of your right
as a customer to choose to be dealt with through the medium of either
Irish or English
· Any member of staff visiting your home will carry official identification

Personal Information
· We will treat all personal information provided in a confidential manner
and use such information only for the purposes for which it is supplied,
in accordance with relevant legislation

Students/Participants and Staff
· We aim to provide the best service possible to students/participants of
our learning programmes and activities
· We recognise staff as internal customers

Consulting our Customers
· We will consult with you and evaluate the quality of our service on a
regular basis

Complaints and Appeals
· We welcome and invite comments on the service we provide and any
suggestions in this regard
· In the event that you are unhappy with any aspect of the service
provided to you, a Complaints and Appeals Procedure is in place

20/08/2026

🙌🏽Best of luck to everyone receiving their Leaving Cert results tomorrow.

Whether you get exactly what you hoped for or not, remember that there is more than one route to achieving your goals.

🏫Further Education and Training (FET) provides practical, flexible pathways that can lead to employment, apprenticeships, higher education, and university progression opportunities.

➡️City of Dublin FET College offers thousands of ways to learn, grow and create the future you want. Visit www.cityofdublinfetcollege.ie to find your course at City of Dublin FET College.

20/08/2026
Best of luck to those getting Leaving Cert results and to everyone starting a new academic year. Now is the time to deci...
20/08/2026

Best of luck to those getting Leaving Cert results and to everyone starting a new academic year. Now is the time to decide on your study plans. We are still open for courses starting in September &education &heritage
City of Dublin ETB This Is FET Education & Training Boards Ireland Apprenticeship Ireland National Hairdressing Apprenticeship
Apply on our websites www.crumlincollege.ie and https://pearsecollege.ie/ for locations across Dublin 12.

All of our courses cost €100. City of Dublin FET College, Crumlin has built an excellent reputation of 70 years by providing education and training programmes of highest quality. The college staff, a highly motivated and dedicated team, have ensured that course developments match student requireme...

Our Commis Chef Apprentices had the difficult task today to visit Kish Fish in Howth...they braved the conditions and ma...
14/07/2026

Our Commis Chef Apprentices had the difficult task today to visit Kish Fish in Howth...they braved the conditions and made the most of it inspied by teacher Emmet Reilly! City of Dublin FET College, Crumlin City of Dublin ETB Apprenticeship Ireland

City of Dublin FET College, Crumlin is a long standing participant in FICAHT ( French - Irish Culinary Arts, Hospitality...
16/06/2026

City of Dublin FET College, Crumlin is a long standing participant in FICAHT ( French - Irish Culinary Arts, Hospitality & Tourism ) events and was delighted to have one of our Commis Chefs, Fernando Carmeluti, speak this morning about his Erasmus+ experience and the benefits of mobilities for learners. City of Dublin ETB Apprenticeship Ireland Léargas

Huge congratulations to our Commis Chef Apprentice, Fernando Madeiros Carmeluti, who works with Compass in Royal College...
15/06/2026

Huge congratulations to our Commis Chef Apprentice, Fernando Madeiros Carmeluti, who works with Compass in Royal College of Surgeons, who won their Chef of the Year competition - again! 👏🍾 Apprenticeship Ireland City of Dublin FET College, Crumlin City of Dublin ETB

Congratulations to our second year Sports students receiving their Personal Training Diplomas 👏👏👏
25/05/2026

Congratulations to our second year Sports students receiving their Personal Training Diplomas 👏👏👏

Congratulations to our Skills To Advance learners who have completed Advanced Pastry and Baking Skills with our master b...
18/05/2026

Congratulations to our Skills To Advance learners who have completed Advanced Pastry and Baking Skills with our master baker Mark Leonard 👏👏👏🧑‍🎓

Expressions of interest are now open for the next intake of the National Hairdressing Apprenticeship. This is a fabulous...
14/05/2026

Expressions of interest are now open for the next intake of the National Hairdressing Apprenticeship. This is a fabulous programme and places fill up fast. Get in touch now to secure a place for November 2026! City of Dublin FET College, Crumlin National Hairdressing Apprenticeship This Is FET Apprenticeship Ireland

This website has been developed by Limerick and Clare Education and Training Board, the lead co-ordinating provider of the new National Hairdressing Apprenticeship.

City of Dublin FET College, Crumlin City of Dublin ETB This Is FET
12/05/2026

City of Dublin FET College, Crumlin City of Dublin ETB This Is FET

Address

Crumlin Road
Crumlin
12

Telephone

+35314540662

Website

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