The CX Academy

The CX Academy The CX Academy sets the professional certification standard for online Customer Experience learning.

You're invited to register for our free masterclass, 'Stay Ahead in CX: Refresh Your Expertise and Grow Your Consulting ...
19/06/2026

You're invited to register for our free masterclass, 'Stay Ahead in CX: Refresh Your Expertise and Grow Your Consulting Business'.

This is designed for business consultants, whether you work specifically in CX or not.

Demonstrating to both existing and prospective clients that you are at the forefront of customer experience thinking is essential for retaining business, winning new opportunities, and growing your practice.

🗓️ Wednesday, 24th June at 12 PM (Irish/UK Time)

Register for free: https://hubs.la/Q04l_BLs0

This is your last chance to register for tomorrow's webinar, ‘Your Career in an AI World: Your Future in CX’, where you ...
17/06/2026

This is your last chance to register for tomorrow's webinar, ‘Your Career in an AI World: Your Future in CX’, where you will gain deeper insight into the fast-evolving CX industry.

We will be joined by our guest speaker and graduate of The CX Academy, Ana Mantovani, Customer Experience Manager at Building Systems UK, who will share her experience with you and discuss how our course has shaped her CX journey.

🗓️ Tomorrow, Thursday 18th June at 12 PM (Irish/UK Time)
⏳ 30-minute presentation + 15-minute Q&A
🎁 All attendees will gain access to a unique, one-time offer!

Register for free:
https://hubs.la/Q04lH3Y-0

Today’s Voices of Experience comes from Gary Vaynerchuk, Chairman of VaynerX, CEO of VaynerMedia and CEO of VeeFriends. ...
16/06/2026

Today’s Voices of Experience comes from Gary Vaynerchuk, Chairman of VaynerX, CEO of VaynerMedia and CEO of VeeFriends. He reminds us that the one with the most real relationships wins.

When organisations invest in genuine relationships with customers, employees, and partners, they create the trust and loyalty needed for long term success.

If you have something you’ve learned on your CX journey, please share it with us!

This is your last chance to register for tomorrow's webinar 'Advancing Your CX Leadership Career: Inside the 6-module ro...
15/06/2026

This is your last chance to register for tomorrow's webinar 'Advancing Your CX Leadership Career: Inside the 6-module roadmap to scaling your strategy, culture, and tech'.

🗓️ Tomorrow, Tuesday 16th June at 12 PM (Irish/UK Time)

We will be joined by our guest speaker and graduate of The CX Academy, Melissa O'Gorman, who will share her experience with you!

What will the webinar cover?
✔️ Overview of the Advanced Certificate in CX Leadership
✔️ Who the course is designed for
✔️ Format and course structure
✔️ Qualification details
✔️ Pricing and enrolment
✔️ Graduate Story
✔️ Q&A

Register for free: https://hubs.la/Q04lnMk-0

The world is changing and your skills should too. Boost your career, stand out, and add value to your organisation with ...
11/06/2026

The world is changing and your skills should too. Boost your career, stand out, and add value to your organisation with our Dual Certification & Qualification: Professional Diploma in CX + AI for CX.

Learn more: https://hubs.la/Q04l10kw0

⏳ 1 day to go!This is your last chance to register for our CX Academy360 webinar, 'Upskilling for Customer Retention and...
10/06/2026

⏳ 1 day to go!

This is your last chance to register for our CX Academy360 webinar, 'Upskilling for Customer Retention and Growth: Align Your L&D Strategy to Customer Experience Excellence'.

In this new and changing world, the customer focus is more important than ever. And proving the ROI of CX training is more critical than ever.

L&D plays a pivotal role in shaping organisational success. High-impact Customer Experience (CX) training is a powerful lever for delivering immediate results.

🗓️ Tomorrow, Thursday 11th June at 2 PM (Irish/UK Time)

Register for free: https://hubs.la/Q04kS5G90

Peter Drucker, often referred to as the father of modern management, said "management is doing things right; leadership ...
08/06/2026

Peter Drucker, often referred to as the father of modern management, said "management is doing things right; leadership is doing the right things".

Join us at our upcoming Thought Leadership Webinar - “The Leadership Leap: Sustaining Your Position for the Future” where you'll learn how to:
• Lead cross functional CX initiatives
• Create alignment across silos
• Lead without authority
• Understand the level of AI fluency needed for CX leadership
• Ensure your impact endures in an evolving business environment..and more!

🎫 Register for free:
https://hubs.la/Q04ksgv00
🗓️ Wednesday, 10th June at 12 noon (Irish/UK Time)
🎙 Guest Speaker: Clare White, Founder of Connected CX

As Michael Nguyen highlights, “91% of CX leaders feel pressure to deploy AI. Only 25% have fully integrated it".As organ...
05/06/2026

As Michael Nguyen highlights, “91% of CX leaders feel pressure to deploy AI. Only 25% have fully integrated it".

As organisations look for ways to improve efficiency, personalise experiences, and stay competitive, leaders are under more and more pressure to understand where AI can add value.

Join us at our upcoming Thought Leadership Webinar - “The Leadership Leap: Sustaining Your Position for the Future”, where we’ll explore what level of AI understanding is now essential for CX leaders, how to lead cross functional CX initiatives, create alignment across silos, lead without authority, ensure your impact endures in an evolving business environment, and more!

🎫 Register for free:
https://hubs.la/Q04kfX0w0
🗓️ Wednesday, 10th June at 12 noon (Irish/UK Time)
🎙 Guest Speaker: Clare White, Founder of Connected CX

According to Harvard Business Review, "as you become more senior in an organisation, visibility isn't optional - it's ex...
04/06/2026

According to Harvard Business Review, "as you become more senior in an organisation, visibility isn't optional - it's expected".

Visibility is about more than being seen. It’s about making sure your contributions are recognised, your voice is heard, and your impact is understood across the organisation.

Join us at our upcoming Thought Leadership Webinar - “The Leadership Leap: Sustaining Your Position for the Future”, where we’ll explore how to lead cross functional CX initiatives, create alignment across silos, lead without authority, ensure your impact endures in an evolving business environment, and more!

🎫 Register for free:
https://hubs.la/Q04k3Zvh0
🗓️ Wednesday, 10th June at 12 noon (Irish/UK Time)
🎙 Guest Speaker: Clare White, Founder of Connected CX

If you're thinking about a career in CX, join us at our upcoming webinar, ‘Your Career in an AI World: Your Future in CX...
04/06/2026

If you're thinking about a career in CX, join us at our upcoming webinar, ‘Your Career in an AI World: Your Future in CX’, where you will gain deeper insight into the fast-evolving CX industry.

In a world of increasing automation, it’s the human touch that sets great experiences apart. That’s why CX is the career of the future!

🗓️ Thursday, June 18th at 12 PM (Irish/UK Time)
⏳ 30-minute presentation + 15-minute Q&A
🎁 All attendees will gain access to a unique, one-time offer!

Register for free:
https://hubs.la/Q04k2Cqp0

Address

Dublin
8

Opening Hours

Monday 8am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

Telephone

+35318818844

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