Academy of Communication Etiquette and Protocol (ACCEPT)

Academy of Communication Etiquette and Protocol (ACCEPT) 'Mastering Your Communication, Etiquette and Protocol Skills: from invincible to IMPECCABLE'

ACCEPT mempunyai tenaga pakar dan jurulatih yang berkaliber dan berwibawa dalam bidang komunikasi, etiket dan protokol. Trainer ACCEPT bukan sahaja mempunyai pengetahuan yang luas, tetapi juga mempunyai kemahiran, kepakaran dan yang paling pentingnya merupakan practitioner dalam bidang mereka. Program latihan ACCEPT memang direkabentuk khusus untuk mencapai matlamat yang diinginkan oleh pelanggan

ACCEPT. Modus operandi untuk latihan ACCEPT direka khusus dengan menekankan elemen berikut:
a) Memberi kefahaman dan pengetahuan
b) Menitikberatkan kemahiran dan skill kendiri
c) Memberi pendedahan dengan situasi sebenar
d) Memantapkan pemahaman melalui perkongsian pengalaman dan kisah-kisah sebenar
e) Pengetahuan yang diterima boleh dilaksana dan dipraktiskan sendiri oleh peserta apabila tamat kursus

08/05/2026

Protocol and event management 101

Protocol refers to written norms and customs which influence the space-time configuration and people's behavior during certain events.

You may have to invite high-profile people to your event, and than you realized you don't know what to do.

There are many reasons why you need to know how to manage the protocol issues.
One of the reason why you need to acquire this knowledge.

☑️To make sure you welcome the official appropriately.
As an event manager, you are not qualified to welcome the official guests. This task should be accomplished by another official, CEO, or authority.

For example, let's say that you are in charge of planning an international event for a tech company and one of your guests and speakers is the Minister for Communications and Information of Singapore.

Obviously, the most appropriate person to greet and welcome the official is the CEO of the tech company for whom you are planning the event. Also, you may find it necessary to invite other local official representatives who could welcome the special guest.

As you can understand, in this case, your responsibility is to know the protocol rules and help your clients or the people you are working with to easily navigate this situation during an event.

Di majlis makan rasmi.☑️Tunggu semua di meja mendapat makanan (sup/makanan utama) sebelum anda mula makan☑️Apabila memak...
08/05/2026

Di majlis makan rasmi.

☑️Tunggu semua di meja mendapat makanan (sup/makanan utama) sebelum anda mula makan
☑️Apabila memakan masakan utama seperti steak/ayam atau bahan-bahan pengiringnya, bahagian utama diletakkan hampir dengan anda
☑️Potong kecil-kecil makanan utama dan suap ke mulut satu persatu
☑️Jika hendak bertutur, letakkan kutleri sebentar

Sedikit tips dan ada banyak lagi bakal terjawab dengan buku terkini saya Dining Etiquette. Please Upgrade Me!

Klik link ini untuk pesanan:
> http://anihanafiah.com/book.html
> http://anihanafiah.com/book.html
> http://anihanafiah.com/book.html
> http://anihanafiah.com/book.html
> http://anihanafiah.com/book.html

07/05/2026

Developing your public speaking skills can increase your confidence and help you overcome speech-related anxiety you may have.

Here are some tips We want to share:

Body Language
Practice strong, confident body language to fuel your presentation:

✔️Stand up straight. If you're physically capable of standing up straight, then make sure you stand tall and straight during your presentation.

✔️Assume the [power] position. One of the most popular power poses is the "superhero" pose: Put your hands on your hips, keep your chin up, and your chest out.

✔️Be facially expressive. If you're giving an upbeat speech, try to have a relaxed and joyful look on your face.

✔️Plant your feet. Stand tall and firm.

06/05/2026

BUSINESS PHONE ETIQUETTE: SOOTHE ANGRY CALLERS

Turn a growling caller into a purring, pleased customer with these telephone etiquette techniques:

1. Bite your tongue. When someone screams on the phone, your first thought may be, “What a jerk!” But that attitude will only poison an already-tenuous relationship with the caller. Instead, stay calm and listen.

2. Let ’em vent. Like a whistling kettle, angry callers need to vent some steam. Don’t interrupt—even with a solution—before they tell their story.

3. Take it down a notch. Instead of raising your voice to match the caller’s volume, speak softly. That will soothe the speaker and show him or her that you’re interested in handling the complaint in a calm, rational way.

source:

Table manners involve more than just the way we eat, being observant and considerate of others is the essence of being a...
05/05/2026

Table manners involve more than just the way we eat, being observant and considerate of others is the essence of being a well-mannered diner.

Regardless of where you are eating, proper etiquette at the table is important.

Gift
When you are dining at the home of a friend, it is a good idea to bring a host or hostess gift. Don’t expect your gift to be used during the meal. Most dinner parties have carefully planned menu items, and your gift may not go with the meal.

More tips? Follow our social media! Thank you!
You can also get more tips in our book Dining Etiquette: Please Upgrade Me!

01/05/2026

Perbanyakkan sedekah ketika didunia kerana seorang mukmin yang banyak bersedekah akan berada di bawah teduhan sedekahnya pada hari kiamat nanti.

" Dan janganlah kamu takut pada kemiskinan kerana membelanjakan harta pada jalan Allah" - Al-Baqarah, ayat 245

Tip menjadi usahawan pemurah:
1. Memberi layanan yang terbaik kepada pelanggan supaya berasa selesa membeli barang.
2. Memberikan barangan percuma kepada pelanggan pada setiap hari Jumaat.
3. Menolong angkat barangan yang dibeli pelanggan ke kenderaannya.
Semoga bermanfaat.

01/05/2026

Selamat Menyambut Hari Pekerja ikhlas dari Academy of Communication Etiquette and Protocol. 😀

PERTAMA BUKU ETIKET DALAM BAHASA MALAYSIA SEPENUHNYA!Julung kalinya, sebuah buku etika di meja makan rasmi - Dining Etiq...
30/04/2026

PERTAMA BUKU ETIKET DALAM BAHASA MALAYSIA SEPENUHNYA!

Julung kalinya, sebuah buku etika di meja makan rasmi - Dining Etiquette ditulis dalam Bahasa Malaysia yang santai dan amat mudah difahami yang mana rujukan dipasaran rata-rata dari bahasa Mat Salleh.

JADI...Tiba masa anda dapat mendalami ilmu tentang etiket ini.
Cuma, kena faham juga,

Ilmu etiket ini luas, dan langkah pertama untuk kuasainya adalah melalui topik yang dikongsikan dalam buku ini.

Jadi berbaloi tak untuk dapatkan? Jawapannya: TERLALU BERBALOI!
Dah Ready?

Klik link ini untuk pesanan:
> http://anihanafiah.com/book.html
> http://anihanafiah.com/book.html
> http://anihanafiah.com/book.html
> http://anihanafiah.com/book.html
> http://anihanafiah.com/book.html

29/04/2026

Protocol and event management.

"Protocol refers to written norms and customs which influence the space-time configuration and people's behavior during certain events" as written by Maria Teresa Otero Alvarado in her book.

There are plenty of reasons why you need to know how to manage the protocol issues.
And among the reasons is to make sure that the official are welcomed appropriately.

As an event manager, you are not qualified to welcome the official guests. This task should be accomplished by another official, CEO, or authority.

For example, let's say that you are in charge of planning an international event and one of your guests and speakers is the Minister. Obviously, the most appropriate person to greet and welcome the official is the CEO of the company for whom you are planning the event. Also, you may find it necessary to invite other local official representatives who could welcome the special guest.

As you can understand, in this case, your responsibility is to know the protocol rules and help your clients or the people you are working with to easily navigate this situation during an event.

FORMULA PROTOKOL DAN ETIKET KINI BUKAN LAGI RAHSIA! ANDA BAKAL DIDEDAHKAN DENGAN ILMU EKSKLUSIF YANG BAKAL MENJADIKAN AN...
28/04/2026

FORMULA PROTOKOL DAN ETIKET KINI BUKAN LAGI RAHSIA! ANDA BAKAL DIDEDAHKAN DENGAN ILMU EKSKLUSIF YANG BAKAL MENJADIKAN ANDA TETAMU PALING DIKEHENDAKI DI MAJLIS-MAJLIS RASMI ABAD INI!

Sebuah pendedahan sebab pengalaman lampau memerhatikan susuk tubuh yang kekok tak tahu nak buat apa dalam sebuah majlis makan malam rasmi.

Begitulah pengalaman yang membuat tergerak hati untuk berkongsi ilmu yang telah di rangkum selama 3 dekad.

APA YANG DIKONGSI?

Banyak ruang lingkup dalam ilmu eksklusif ini tapi perkongsian dalam buku ini cukup untuk UPGRADE diri anda ke tahap seterusnya.

Anda akan didedahkan dengan pelbagai sudut antaranya dari:
🍽 Mengenali elemen penting dalam majlis
🍽 Cara berpakaian
🍽 Tatacara Makan
🍽 Peraturan di Meja Makan
🍽 Penggunaan peralatan
🍽 Cara bergaul dengan tetamu lain
🍽 Persiapan sebagai Tuan Rumah (Host) & sebagai Tetamu (Guest)

Jadi berbaloi tak untuk dapatkan? Jawapannya: TERLALU BERBALOI!

Klik sekarang!

> http://anihanafiah.com/book.html
> http://anihanafiah.com/book.html
> http://anihanafiah.com/book.html
> http://anihanafiah.com/book.html
> http://anihanafiah.com/book.html

Quote of the day.
27/04/2026

Quote of the day.

Address

Level 3 & 4, Wisma Suria, Jalan Teknokrat 6, Cyber 5, Wisma Suria
Cyberjaya
63000

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Telephone

+60174994679

Website

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