30/10/2025
We’re so excited to share that Te Puia | New Zealand Māori Arts and Crafts Institute won the Tourism Industry Aotearoa - TIA Air New Zealand Supreme Award at the 2025 Tourism Industry Awards last night at Tākina in Te Whanganui-a-Tara.
We also felt privileged to win the NZME Visitor Experience Award and the Sudima Hotel Tourism Excellence Award (Large Business).
Ngā mihi nui to our kaimahi, artists, tauira, manuhiri and community who make Te Puia such a special place — this award is for all of you. We'd also like to thank NZ Māori Tourism for all their support and the Rotorua tourism industry Rotorua NZ - there was an incredible buzz in the room.
Commenting on the award, Te Puia NZMACI Chief Executive Tim Cossar said, “Winning this award fills me with such a huge sense of achievement for our team and our community.
“Our business is one of duality, we are not only a tourism business but also a cultural training institution 100 years young. When we were faced with turning our business around in 2019 we were faced with not only delivering great tourism experiences for Kiwis and international guests, but also great outcomes for our community – they are our backbone, who have had our back and taken us to places we couldn’t go alone.
"Me mihi ki ngā maire tū wao, o Tūhourangi Ngāti Wāhiao, o Ngāti Whakaue i tū rangatira rā hei tāwharautanga ki a mātou e tū nei i tōna whakaruruhautanga. Ngā potiriao I kite ai mātou i te pae tawhiti, e mihi kau ana." (We must acknowledge the advocates of Tūhourangi, Ngāti Wāhiao, o Ngāti Whakaue who forged the pathway for us to follow. The trailblazers who allowed us to see the distant horizons, we must extend our endless gratitude.)
Judges praised Te Puia for its bold transformation over the past five years, highlighting its focus on long-term sustainability and moving from a volume business to a high-quality guided visitor experience for both New Zealanders and international visitors alike. They noted the positive impact of this shift on the business, its community, and the wider tourism industry, reshaping Te Puia into a truly iconic experience that will stand the test of time.