07/09/2026
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๐๐๐๐ ๐๐ฎ๐: ๐๐ซ๐ข๐ง๐ ๐ข๐ง๐ ๐ญ๐ก๐ ๐๐๐๐ ๐๐๐ฒ ๐ญ๐จ ๐ญ๐ก๐ ๐๐๐ ๐ข๐ฌ๐ญ๐ซ๐๐ซโ๐ฌ ๐๐ฅ๐ข๐๐ง๐ญ๐ฌ
The Office of the University Registrar (OUR) of Bataan Peninsula State University (BPSU) proudly marks another milestone in its continuing commitment to responsive, efficient, genuine, and inclusive public service through the implementation of the ๐๐๐๐ ๐๐ฎ๐ ๐๐๐ ๐ข๐ฌ๐ญ๐ซ๐๐ซโ๐ฌ ๐๐๐๐ข๐๐ ๐๐๐ซ๐ฏ๐ข๐๐ ๐
๐๐๐ข๐ฅ๐ข๐ญ๐ฒ, the tangible result of ๐๐ซ๐จ๐ฃ๐๐๐ญ ๐๐๐๐.
REGI stands for Responsive, Efficient, Genuine, and Inclusive; the service philosophy that guides the Registrarโs Office in continuously improving not only its processes and systems, but also the environment where students and clients experience our services.
The REGI Hub was envisioned as a ๐๐ฅ๐ข๐๐ง๐ญ-๐๐๐ง๐ญ๐๐ซ๐๐ ๐ฌ๐๐ซ๐ฏ๐ข๐๐ ๐๐๐๐ข๐ฅ๐ข๐ญ๐ฒ that provides a more organized, comfortable, accessible, and dignified space for students, alumni, faculty, parents, and other clients transacting with the Registrarโs Office.
๐ผ ๐๐ค๐ง๐ ๐๐ง๐๐๐ฃ๐๐ฏ๐๐ ๐๐๐ง๐ซ๐๐๐ ๐๐ฃ๐ซ๐๐ง๐ค๐ฃ๐ข๐๐ฃ๐ฉ
The REGI Hub provides a more defined transaction and waiting area designed to improve the flow of clients and minimize unnecessary congestion. It features designated ๐๐๐๐๐ข๐ฏ๐ข๐ง๐ ๐๐ง๐ ๐๐๐ฅ๐๐๐ฌ๐ข๐ง๐ ๐๐๐ซ๐ฏ๐ข๐๐ ๐๐ข๐ง๐๐จ๐ฐ๐ฌ, complemented by ๐๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐๐๐ซ๐ฏ๐ข๐๐ ๐๐ข๐ง๐๐จ๐ฐ๐ฌ that may be activated during periods of high client volume such as enrollment, graduation, and other peak transaction periods.
The facility also provides improved waiting spaces, including ๐๐จ๐ฎ๐ซ๐ญ๐๐ฌ๐ฒ ๐๐ง๐ ๐ฉ๐ซ๐ข๐จ๐ซ๐ข๐ญ๐ฒ ๐ฌ๐๐๐ญ๐ข๐ง๐ , recognizing the different needs of clients who may require additional consideration during their transactions.
The ๐๐๐ฌ๐ก๐ข๐๐ซ ๐ซ๐๐ฆ๐๐ข๐ง๐ฌ ๐ ๐ฌ๐๐ฉ๐๐ซ๐๐ญ๐ ๐จ๐๐๐ข๐๐ ๐๐ง๐ ๐ฌ๐๐ซ๐ฏ๐ข๐๐ ๐ฎ๐ง๐ข๐ญ, distinct from the Registrarโs Office transaction windows, allowing clients to clearly identify where Registrar-related transactions and payment-related transactions are facilitated.
๐๐๐๐๐๐ช๐๐ช๐: ๐ฝ๐ง๐๐ฃ๐๐๐ฃ๐ ๐๐ง๐๐๐ง ๐ฉ๐ค ๐ฉ๐๐ ๐๐ช๐๐ช๐
An important component of the REGI Hub is the ๐๐๐๐๐๐ฎ๐๐ฎ๐ (๐๐๐ ๐ข๐ฌ๐ญ๐ซ๐๐ซ ๐๐ฅ๐๐๐ญ๐ซ๐จ๐ง๐ข๐ ๐๐ฎ๐ข๐๐๐ง๐๐ ๐๐ง๐ญ๐๐ซ๐๐๐๐) ๐๐ฎ๐๐ฎ๐ข๐ง๐ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ ๐๐ฒ๐ฌ๐ญ๐๐ฆ, an office-developed digital solution designed to make queuing more organized, transparent, and convenient.
Through REGIQueue, clients can select their needed service, obtain a queue number, monitor the queue display, and proceed to the appropriate service window when their number is called.
The system also incorporates a sustainability feature by allowing clients to simply take a photo of their queue number using their mobile phones instead of requiring a printed queue ticket, helping reduce unnecessary paper consumption.
๐๐๐๐๐๐ค๐๐๐ค๐ค๐ : ๐พ๐ค๐ข๐ฅ๐ก๐๐ฉ๐๐ฃ๐ ๐ฉ๐๐ ๐ฟ๐๐๐๐ฉ๐๐ก ๐๐๐ง๐ซ๐๐๐ ๐๐ญ๐ฅ๐๐ง๐๐๐ฃ๐๐
Complementing REGIQueue is the ๐๐๐๐๐๐จ๐ ๐๐จ๐จ๐ค, an office-developed digital logbook for the receiving and releasing of requested documents and generated issuances.
For clients claiming their requested documents, REGILogbook provides a digital means of recording and documenting the release of documents. Instead of relying solely on traditional manual logbooks, the system helps facilitate a more organized, efficient, and traceable releasing process while supporting the Office's continuing efforts toward digital transformation and responsible use of resources.
Together, REGIQueue and REGILogbook create a connected service experience, that is, from queuing and being called to the service window, to the processing and eventual claiming of requested documents.
๐ผ๐ฃ ๐๐ฃ๐๐ก๐ช๐จ๐๐ซ๐ ๐๐ฅ๐๐๐ ๐๐ค๐ง ๐๐ซ๐๐ง๐ฎ๐ค๐ฃ๐
The REGI Hub embraces the principle that quality public service must be ๐ข๐ง๐๐ฅ๐ฎ๐ฌ๐ข๐ฏ๐ ๐๐ง๐ ๐ซ๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐ฏ๐ ๐ญ๐จ ๐ญ๐ก๐ ๐๐ข๐ฏ๐๐ซ๐ฌ๐ ๐ง๐๐๐๐ฌ ๐จ๐ ๐ข๐ญ๐ฌ ๐๐ฅ๐ข๐๐ง๐ญ๐ฌ.
Priority queuing and designated courtesy seating are provided for ๐๐๐ซ๐ฌ๐จ๐ง๐ฌ ๐ฐ๐ข๐ญ๐ก ๐๐ข๐ฌ๐๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ (๐๐๐๐ฌ), ๐ฌ๐๐ง๐ข๐จ๐ซ ๐๐ข๐ญ๐ข๐ณ๐๐ง๐ฌ, ๐ฉ๐ซ๐๐ ๐ง๐๐ง๐ญ ๐ฐ๐จ๐ฆ๐๐ง, ๐๐ง๐ ๐๐ฅ๐ข๐๐ง๐ญ๐ฌ ๐๐๐๐จ๐ฆ๐ฉ๐๐ง๐ข๐๐ ๐๐ฒ ๐๐๐๐ข๐๐ฌ ๐จ๐ซ ๐ญ๐จ๐๐๐ฅ๐๐ซ๐ฌ.
These features are not merely additions to the facility. They reflect the Office's commitment to providing a service environment where every client is treated with dignity, fairness, respect, and consideration.
๐๐ค๐ง๐ ๐๐๐๐ฃ ๐ ๐๐๐ฃ๐ค๐ซ๐๐ฉ๐๐ ๐๐ฅ๐๐๐
Project REGI is more than an improvement of walls, windows, lighting, seating, and other physical facilities. It represents a continuing transformation in the way the Registrarโs Office understands and delivers service.
The improved facility, organized service windows, queuing system, clear signages, and client-friendly features work together to create a more predictable and pleasant transaction experience.
It is our way of saying to every student and client:
โ๐๐จ๐ฎ๐ซ ๐ญ๐ข๐ฆ๐ ๐ฆ๐๐ญ๐ญ๐๐ซ๐ฌ. ๐๐จ๐ฎ๐ซ ๐ง๐๐๐๐ฌ ๐ฆ๐๐ญ๐ญ๐๐ซ. ๐๐จ๐ฎ ๐ฆ๐๐ญ๐ญ๐๐ซ.โ
๐ผ ๐๐๐๐ง๐๐ ๐ผ๐๐๐๐๐ซ๐๐ข๐๐ฃ๐ฉ
The Office of the University Registrar expresses its sincere appreciation to the ๐๐๐๐ ๐๐๐ฆ๐ข๐ง๐ข๐ฌ๐ญ๐ซ๐๐ญ๐ข๐จ๐ง for its support and trust in initiatives that seek to improve frontline services and the overall student and client experience. The University Committee on Anti-Red Tape
We likewise acknowledge the valuable support and contribution of the Bataan Peninsula State University CART (๐๐จ๐ฆ๐ฆ๐ข๐ญ๐ญ๐๐ ๐จ๐ง ๐๐ง๐ญ๐ข-๐๐๐ ๐๐๐ฉ๐) in advancing initiatives that promote streamlined processes, improved frontline services, and a more responsive and client-centered service environment.
Above all, the Office of the University Registrar expresses its deepest appreciation and gratitude to our colleagues from ๐๐๐ง๐๐ซ๐๐ฅ ๐๐๐ซ๐ฏ๐ข๐๐๐ฌ ๐๐ง๐ข๐ญ BPSU MAIN GESU - CUSTODIAL SERVICES, whose tremendous contribution made a significant difference in transforming the REGI Hub.
From the repainting and improvement of the area, replacement and installation of energy-saving lighting, electrical works, installation of signages, and other hands-on improvements and preparations, the GESU Custodial Services team worked tirelessly to help bring the vision of Project REGI into reality.
More than the physical work, their contribution reflects ๐๐๐๐ข๐๐๐ญ๐ข๐จ๐ง, ๐๐จ๐จ๐ฉ๐๐ซ๐๐ญ๐ข๐จ๐ง, ๐๐ง๐ ๐ ๐๐ง๐ฎ๐ข๐ง๐ ๐ฌ๐๐ซ๐ฏ๐ข๐๐ ๐๐๐ฒ๐จ๐ง๐ ๐ญ๐ก๐ ๐ฎ๐ฌ๐ฎ๐๐ฅ ๐๐ฑ๐ฉ๐๐๐ญ๐๐ญ๐ข๐จ๐ง๐ฌ ๐จ๐ ๐ญ๐ก๐๐ข๐ซ ๐ฐ๐จ๐ซ๐ค. They helped transform an ordinary transaction area into a cleaner, brighter, more organized, and more welcoming space for the BPSU community.
๐๐๐ฅ๐๐ง๐ ๐ค๐๐ญ๐ฎ๐ฆ๐๐๐ฌ ๐ง๐ ๐ฉ๐๐ฌ๐๐ฌ๐๐ฅ๐๐ฆ๐๐ญ sa inyong sipag, tiyaga, at malasakit. The REGI Hub would not have taken its present form without your invaluable hands and wholehearted support.
๐๐๐ ๐๐๐๐ ๐๐๐ฎ
The implementation of the REGI Hub is not the end of Project REGI. It is a continuing commitment.
We envision a Registrarโs Office where ๐๐๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ, ๐ฉ๐๐จ๐ฉ๐ฅ๐, ๐ฉ๐ซ๐จ๐๐๐ฌ๐ฌ๐๐ฌ, ๐๐ง๐ ๐ญ๐๐๐ก๐ง๐จ๐ฅ๐จ๐ ๐ฒ ๐ฐ๐จ๐ซ๐ค ๐ญ๐จ๐ ๐๐ญ๐ก๐๐ซ to provide services that are:
๐esponsive to the needs of our clients
๐fficient in our processes and use of resources
๐enuine in our commitment to respectful and honest service
๐nclusive in ensuring that no client is left behind
As we welcome our students and clients to the ๐๐๐๐ ๐๐ฎ๐, we also ask everyone to become partners in sustaining it. ๐๐๐ญ ๐ฎ๐ฌ ๐ฅ๐จ๐ฏ๐, ๐๐๐ซ๐ ๐๐จ๐ซ, ๐๐ง๐ ๐ค๐๐๐ฉ ๐ญ๐ก๐ ๐๐๐๐ข๐ฅ๐ข๐ญ๐ฒ ๐๐ฅ๐๐๐ง ๐๐ง๐ ๐จ๐ซ๐๐๐ซ๐ฅ๐ฒ so that it can continue serving the BPSU community for years to come.
The REGI Hub is a shared space, a shared responsibility, and a reflection of our shared commitment to better public service.
Office of the University Registrar
Responsive โข Efficient โข Genuine โข Inclusive (REGI) Service
