Quality Assurance Office - ISU City of Ilagan

09/09/2026

:2015internalaudit
-10,2026

09/09/2026

:2015QMSinternalaudit -10,2026

09/09/2026

Strengthening Quality Through Internal Audit: A Commitment to Continuous Improvement

The Quality Assurance Office of the Isabela State University–City of Ilagan Campus, through its Internal Audit Team, commenced the two-day ISO 9001:2015 Internal Quality Audit of the different offices and units of the Campus.

The first hour of the activity was devoted to an orientation and final briefing at the Quality Assurance Office, led by QA Director Engr. Arnold L. Alburo, together with the Internal Audit Team headed by Dr. Zach Chamberlain Corpuz. The briefing emphasized the importance of conducting the audit with objectivity, professionalism, integrity, and a genuine commitment to improvement.

Following the briefing, the Internal Audit Team paid a courtesy call to the Campus Executive Officer, Engr. Alfonso R. Simon, Ph.D., who welcomed and commended the team for undertaking this important quality initiative. He reaffirmed the continued support of the Campus Management for activities that strengthen the University’s Quality Management System. He likewise encouraged the auditors to be passionate, objective, fair, and professional in carrying out their responsibilities.

More than a compliance activity, the internal audit is an opportunity to look closely at how processes are implemented, identify good practices, recognize gaps, and discover opportunities for improvement. It forms an integral part of the ISO 9001:2015 Quality Management System, ensuring that established processes are consistently observed, effectively implemented, and continually improved.

Ultimately, the value of an internal audit is not measured by the number of findings identified, but by how those findings and observations lead to better processes, better services, and better experiences for students, stakeholders, and the university community.

Through the collective efforts of the Internal Audit Team, process owners, and the Campus Management, the City of Ilagan Campus continues to strengthen its culture of quality—turning audit into an opportunity for learning, improvement, and excellence in public service.

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𝑴𝒆𝒆𝒕 𝒕𝒉𝒆 𝑫𝒆𝒅𝒊𝒄𝒂𝒕𝒆𝒅 𝑷𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍𝒔 𝑨𝒅𝒗𝒂𝒏𝒄𝒊𝒏𝒈 𝑸𝒖𝒂𝒍𝒊𝒕𝒚 𝒂𝒏𝒅 𝑬𝒙𝒄𝒆𝒍𝒍𝒆𝒏𝒄𝒆!

Behind every milestone of institutional excellence is a team of dedicated professionals committed to fostering a culture of quality, accountability, and continuous improvement. Through their collective expertise, collaboration, and unwavering commitment, they help strengthen systems and initiatives that support the University's pursuit of academic and organizational excellence.

Get to know the individuals whose leadership, professionalism, and dedication continue to uphold quality standards, inspire innovation, and contribute to building an institution where excellence thrives.