Auburn University OIT

Auburn University OIT The Office of Information Technology (OIT) provides centralized computing services and resources to the Auburn University community.

🇺🇸 The OIT Service Desk will be closed the evening of May 24 and all day May 25th in observation of Memorial Day.“…We ho...
05/23/2026

🇺🇸 The OIT Service Desk will be closed the evening of May 24 and all day May 25th in observation of Memorial Day.

“…We honor those who've served our country and never made it home. As the saying goes, "freedom isn't free." These family members, friends, and neighbors join our all-volunteer military out of love for our country and to protect the freedoms we enjoy - freedoms guaranteed by a constitution that is unique across the world. These volunteers don't make policy. They simply go about their duties with honor and integrity. On Memorial Day we remember those who gave their lives to protect our families, our neighbors, our country.”

-Jim O’Connor – Vice President for Information Technology/CIO, Auburn University

The OIT Service Desk wishes you a safe Memorial Day weekend and will be ready to serve you Tuesday, May 26th. 🇺🇸

🧡💙 That’s a wrap on Camp War Eagle Session 1! 💙🧡🎉 Congratulations Freshmen… your college years have officially started!N...
05/22/2026

🧡💙 That’s a wrap on Camp War Eagle Session 1! 💙🧡

🎉 Congratulations Freshmen… your college years have officially started!

Need help getting your tech connected on campus? Contact the OIT Service Desk:
Call: 334-844-4944
Email: [email protected]
Chat: aub.ie/oit
Zoom: aub.ie/sdhelp
Visit: 3rd Floor, RBD Library 3010

🎉 WIRELESS NETWORKS RESTORED 🎉All wireless network connection issues, including those with eduroam, have been resolved.S...
05/21/2026

🎉 WIRELESS NETWORKS RESTORED 🎉

All wireless network connection issues, including those with eduroam, have been resolved.

Should you experience any additional issues, please contact the OIT Service Desk:
Call: 334-844-4944
Email: [email protected]
Chat: aub.ie/oit
Zoom: aub.ie/sdhelp
Visit: 3rd Floor, RBD Library 3010

⚠️ DISRUPTION OF SERVICE ⚠️🛜 Network connectivity issues have been identified as well as some performance issues on the ...
05/21/2026

⚠️ DISRUPTION OF SERVICE ⚠️

🛜 Network connectivity issues have been identified as well as some performance issues on the Eduroam wireless network.

Our networking team is actively investigating the issue, and we will provide updates as more information becomes available. 🛜

If you are having issues, please contact the OIT Service Desk:
Call: 334-844-4944
Email: [email protected]
Chat: aub.ie/oit
Zoom: aub.ie/sdhelp
Visit: 3rd Floor, RBD Library 3010

🐅🦅ARE YOU READY???🦅🐅Camp War Eagle is about to start 🎉 and wants to make sure you have everything you need for a succe...
05/20/2026

🐅🦅ARE YOU READY???🦅🐅

Camp War Eagle is about to start 🎉 and wants to make sure you have everything you need for a successful session. Before arriving, please go over the OIT Checklist below to make sure you are fully connected to campus. We have also included links to our Knowledge Base articles for more information.

1️⃣ Make sure you know your Auburn username and password aub.ie/logininfo

2️⃣ Have the Duo Authentication app aub.ie/duosetupkb downloaded and set up with your (student’s) phone number. We recommend selecting the “Duo Mobile” option during setup.

3️⃣ Make sure you are able log into your Auburn email aub.ie/emailkb and AUAccess aub.ie/newauaccesshelp accounts. This will require Duo.

4️⃣ Once you arrive on campus, connect to eduroam aub.ie/eduroam wifi using your full Auburn email address and password. This will require Duo.

5️⃣ Save the OIT Service Desk contact information below or visit aub.ie/itservicedesk

🧡💙 Here’s to an amazing First Year Experience! Welcome Class of 2030 and WAR EAGLE!!! 💙🧡

We are here for you! Contact the OIT Service Desk at:
Call: 334-844-4944
Email: [email protected]
Chat: aub.ie/oit
Zoom: aub.ie/sdhelp
Visit: 3rd Floor, RBD Library 3010

📣 CANVAS RESTORED📣Access to Canvas has been re-enabled for students and instructors.For Canvas assistance, please reach ...
05/12/2026

📣 CANVAS RESTORED📣

Access to Canvas has been re-enabled for students and instructors.

For Canvas assistance, please reach out to the following:
Faculty > The Biggio Center at [email protected].
Students > OIT Service Desk at [email protected] or 334-844-4944.

⚠️ As always, be on alert for additional phishing attempts or abnormal communications and NEVER give out personal information or credentials! ⚠️

For Phishing Reporting and guidance, visit aub.ie/reportphishing

Need additional help? Contact the OIT Service Desk:
Call: 334-844-4944
Email: [email protected]
Chat: aub.ie/oit
Zoom: aub.ie/sdhelp
Visit: 3rd Floor, RBD Library 3010

⚠️CANVAS UPDATE – Stay Aware of Phishing Attempts!⚠️Academic Canvas and additional services continue to be unavailable. ...
05/08/2026

⚠️CANVAS UPDATE – Stay Aware of Phishing Attempts!⚠️

Academic Canvas and additional services continue to be unavailable. Auburn continues to monitor the incident with the 3rd party vendor and will provide an update when available.

‼️Be on alert for additional phishing attempts or abnormal communications from Canvas! This may include emails, phone calls, or voice messages. NEVER give out personal information or credentials without verifying the source!‼️

For Phishing Reporting and guidance, visit aub.ie/reportphishing

Visit aub.ie/canvasincident for real time updates from AU.

⏰ Spring 2025 Alumni Account Changes ⏰For the past year, Spring 2025 graduates have had access to applications provided ...
05/08/2026

⏰ Spring 2025 Alumni Account Changes ⏰

For the past year, Spring 2025 graduates have had access to applications provided by Auburn. This grace period will end this weekend! Access to applications such as OneDrive, Box, etc. will end and all files will be removed.

💾 Make sure all files and photos are moved to a personal account ASAP!

For more information on this transition, visit aub.ie/gradchanges.

🚨 CANVAS ANNOUNCEMENT 🚨Academic Canvas is unavailable, and additional services may be impacted.A security incident invol...
05/08/2026

🚨 CANVAS ANNOUNCEMENT 🚨

Academic Canvas is unavailable, and additional services may be impacted.

A security incident involving Canvas vendor, Instructure, is impacting multiple institutions globally.

⚠️ Faculty and students should be cautious of unexpected messages claiming to be from Canvas or Auburn and avoid clicking links or sharing credentials. ⚠️

For information and updates, please visit aub.ie/canvasincident.

‼️If you believe your account has been compromised, contact the OIT Service Desk:
Call: 334-844-4944
Email: [email protected]
Chat: aub.ie/oit
Zoom: aub.ie/sdhelp
Visit: 3rd Floor, RBD Library 3010

The Ricoh certificate update was a success and Student Print Services are back up and running normally. 🎉 🖨️ 🎉Should you...
05/07/2026

The Ricoh certificate update was a success and Student Print Services are back up and running normally. 🎉 🖨️ 🎉

Should you experience any issues, please reach out to the OIT Service Desk:
Call: 334-844-4944
Email: [email protected]
Chat: aub.ie/oit
Zoom: aub.ie/sdhelp
Visit: 3rd Floor, RBD Library 3010

🚨 Ricoh TigerPrint Announcement 🚨⚠️ A critical certificate update is required for the Ricoh TigerPrint server and will b...
05/07/2026

🚨 Ricoh TigerPrint Announcement 🚨

⚠️ A critical certificate update is required for the Ricoh TigerPrint server and will be affecting student print services between 8:00am-1:00pm today. This should be a quick update, however print services will be unavailable during this time.

🖨 We will send out an update when this task is complete and printing services have resumed normal operations. 🖨

Have Questions? Contact the OIT Service Desk:
Call: 334-844-4944
Email: [email protected]
Chat: aub.ie/oit
Zoom: aub.ie/sdhelp
Visit: 3rd Floor, RBD Library 3010

Address

OIT Service Desk/3rd Floor Library
Auburn, AL
36849

Opening Hours

Monday 7:45am - 4:45pm
Tuesday 7:45am - 4:45pm
Wednesday 7:45am - 4:45pm
Thursday 7:45am - 4:45pm
Friday 7:45am - 4:45pm

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