11/01/2025
📣🌟 We’re Honored to Announce! 🌟
Roan Mountain State Park has received the 2025 Excellence in Operations Award — for the second year in a row! 🏆
This award celebrates our park’s commitment to outstanding visitor experiences, facility care, operational excellence, and resource stewardship — even through the challenges of Hurricane Helene.
Here are just a few highlights from this past year:
👣 Visitors & Volunteers
• We welcomed over 1.2 million visitors in FY24/25
• Recruited 687 volunteers, contributing 2,742 hours
• Partnered with local universities, conservation groups, and community organizations to support research and stewardship projects
🌲 New & Improved for You
• Added backcountry camping, the Rosebay Ridge Trail, an All-Terrain Wheelchair, colorblind viewing stations, adult changing stations, a bike repair station, and more!
• Opened our new Storybook Trail featuring Benny the Hellbender and our “Don’t Dam the Doe” conservation message
• Upgraded all 30 cabins with Wi-Fi, new linens, lighting, furniture
• Fully remodeled Shelter 1 restrooms and Camp Store post-Helene
💰 Operational Excellence
• Cabins ranked #4 in the state with a 93 Net Promoter Score
• Campground ranked #12 in Tennessee, despite partial closures
• Gift Shop ranked #2 in the state
• Exceeded our revenue goal by 1% for the year!
• Despite Hurricane Helene’s impact, our team persevered — promoting staff, hiring new talent, and continuing to serve our visitors.
🌿 Resource Stewardship
• Continued Hellbender research and habitat restoration on the Doe River
• Conducted wildlife and plant studies with universities across the region
• Restored the Miller Farmstead pond to support high-elevation dragonflies.
• Treated 462 trees for Hemlock Woolly Adelgid
• Cleared 11,000 cubic feet of debris from Hurricane Helene
• Seasonal Resource Management employee Colby led major restoration efforts. Alone, he cut, bagged, and burned 1,453 lbs of invasive plants, treating over 59 acres along the Doe River after Hurricane Helene to combat the invasive seed deposit Helene left in its wake. He also restored 12 acres of native habitat by removing Autumn Olive at the Miller Farmstead.
• Earned the Diamond Award for GO Green sustainability efforts.
A huge thank you to our dedicated staff, volunteers, partners, and community for helping us achieve this honor again. Roan Mountain State Park continues to thrive because of your passion and support! 💚