TopperTech

TopperTech TopperTech is a computer service center dedicated to providing seamless assistance and meeting the technological needs of WKU faculty, staff, and students.

Full computer service center for WKU students. Services include:

• Hardware diagnostics and repair
• Network support
• Virus and spyware removal
• Facilitate hardware purchases
• Operating System restorations
• Data backup and recovery
• Client consulting
• Consulting and advice for students at freshman orientation events, introducing IT services and avenues of support
• Certified Dell and Apple

warranty center


Service may be obtained by contacting the ITS Service Desk or coming to the first floor computer lab within Jody Richards Hall. To check in your device please bring the following items:

- Your WKU Student ID
- Your power adapter
- Your device

Our services are at no additional cost to the student! TopperTech Terms of Service

• Service is available to all registered WKU students.

• Service request must be made by device’s rightful owner.

• Devices are serviced on a first-come, first-served basis. Due to numerous factors, it is difficult to provide an accurate turnaround time.

• While a device is in TopperTech possession, we are not responsible for damage caused by natural disasters or other emergencies outside of our control.

• TopperTech cannot guarantee a solution; however, in such situations information on other resolutions can be provided.

• TopperTech is not responsible for existing blemishes or damage to a device. A physical inspection is made at check-in, and any existing damage is noted.

• TopperTech retains data for 60 days.

• Once a device is completed, TopperTech will notify the client via email and phone. If a device is not picked up within 30 days of the first notification, it becomes the property of TopperTech to dispose of at our discretion.

11/20/2023

TopperTech wishes WKU students, staff, and faculty, a safe and Happy Thanksgiving Break! We will be closed November 22 - through November 26.

Come join a great Endpoint Support team here at WKU!
05/31/2023

Come join a great Endpoint Support team here at WKU!

Western Kentucky University Job Posting: Endpoint Support Consultant

Looking for an opportunity to provide excellent technical support options for our WKU community? If this sounds like yo...
10/25/2021

Looking for an opportunity to provide excellent technical support options for our WKU community? If this sounds like you, please apply!

Western Kentucky University Job Posting: Endpoint Support Consultant

TopperTech welcomes back students for an exciting Fall 2021 semester. We have moved our operations over the summer to th...
08/16/2021

TopperTech welcomes back students for an exciting Fall 2021 semester.
We have moved our operations over the summer to the third floor Service Windows in Jody Richards Hall. Our hours are Monday through Friday 8:00 am to 4:00 pm.

Full computer service center for WKU students. To check in a personally-owned device, please bring the following items to the Student Technology Center on the 1st floor of Jody Richards Hall.

Student Technology Center operating hours for the 2021 Summer Semester:
05/08/2021

Student Technology Center operating hours for the 2021 Summer Semester:

View ITS Lab locations, contact information, available equipment, and hours.

Address

1601 Normal Street
Bowling Green, KY
42101

Opening Hours

Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8am - 4pm

Telephone

+12707457000

Website

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