UTB ITS Help Desk

11/08/2013

Coming Soon! - eduroam is Replacing Libertad Wireless Network. Click here for more information --> http://helpdesk.utb.edu/Knowledgebase/eduroam%20Wireless%20Network.aspx

Description:eduroam will be replacing Libertad. Users will soon see the eduroam wireless network broadcasting on campus. No device registration or profile setup is required.How to:Simply select the eduroam wireless network. When prompted to login:

08/13/2013

UTB is moving its email services to the cloud! We are migrating emails to Microsoft Office 365 which offers email and online applications such as Word, PowerPoint and Excel! Click here for more information http://helpdesk.utb.edu/Knowledgebase/Office%20365%20Migration.aspx

07/17/2013

Stay connected! Obtain the UTB Mobile app from your app store.

07/01/2013

Need assistance with registration, admissions, or financial aid, visit this Q&A web site http://www.utb.edu/em/UTB-GET-HELP.aspx

05/21/2013

Check your GPA and SAP status with UTB Online --> http://helpdesk.utb.edu/Knowledgebase/Check%20Your%20GPA%20-%20SAP%20Status.aspx

03/18/2013

Learn how to connect to the wireless network on campus with your Android device --> http://helpdesk.utb.edu/Knowledgebase/Android%20Devices%20-%20Wireless%20Access%20and%20UTB%20Email%20Setup.aspx

Android Devices - Wireless Access and UTB Email Setup Access the wireless network:Instructions may vary depending on the Android version.Obtain the device MAC address: Go to Settings --> About device --> Status Register the MAC address: Go to https://blue.utb.edu/libertad/reg-main.asp …

02/28/2013

Purchase discounted software online. Clock on link for more info. http://helpdesk.utb.edu/Knowledgebase/Software%20Sales.aspx

Microsoft software can be purchased via the UTB HiEd store which offers of student discounts. You must be a current student (enrolled for a class currently in session) or a current UTB employee. You must have a UTB email account. Only one copy of each Microsoft software product can be purchased.

02/25/2013

Learn how to use the Backboard virtual hard drive and save your files online! http://helpdesk.utb.edu/Knowledgebase/Blackboard%20Virtual%20Hard%20Drive.aspx

02/18/2013

View your unofficial transcript online --> http://helpdesk.utb.edu/Knowledgebase/Transcripts.aspx

02/16/2013

Learn how to view your Form 1098-T online --> http://helpdesk.utb.edu/Knowledgebase/Form%201098-T.aspx

01/23/2013

Download a copy of the ITS Help Desk 2013 Calendar!! http://helpdesk.utb.edu/SiteAssets/SitePages/Home/helpdeskcalendar.pdf

11/08/2012

Keep your contact information on file with UTB up to date! Here's how --> http://helpdesk.utb.edu/Knowledgebase/Change%20Your%20Email%20Address,%20Mailing%20Address%20and%20Phone%20Number%20Via%20Scorpion%20Online.aspx