Buffalo State Help Desk

09/22/2023

We've seen a surge this year in "phishing" attempts by email and text, in some cases from individual Buffalo State accounts which had become compromised. Phishing is a kind of fraud which tries to steal sensitive info like usernames/passwords by disguising itself as a trustworthy source. These messages usually claim to be from department chairs, Buffalo State or the IT Help Desk itself, or companies like Apple/Microsoft.

Watch out for some of the WARNING SIGNS outlined below:

>>> "Too-good-to-be-true" job listings or surveys offering money

>>> Web forms asking for your passwords or personal info

>>> Unexpected Multi-Factor Verification requests

>>> Unprompted mystery files shared by unfamiliar senders

>>> “Are you free” messages asking for odd favors or contact info

When in doubt, just ignore/delete the message or forward it to the IT Help Desk at [email protected] for examination.

06/02/2023

Attention current students! If you have an old Buff State student Gmail, it no longer receives new emails/replies.

Official campus correspondence is now directed to your Outlook email. From the MYBUFFSTATE "Toolbox" links, pick "Student E-mail" to sign-in w/ your Network credentials.

05/21/2023

05/16/2023

A quick FYI for those on-campus:

Butler Library's Summer hours start May 23, so keep in mind the building will be open 8AM to 7PM (Mon-Fri), and closed weekends and holidays.

For after-hours account/technology help, you can email the IT Help Desk at [email protected], leave a voicemail at 878-HELP, or submit a help ticket at http://itportal.buffalostate.edu, and we'll follow-up ASAP once we're back in the office.

05/10/2023

Don’t get locked out of your Network account! Add backup options for MFA logins at https://aka.ms/mysecurityinfo

Sign-in at the link above using your Network [email protected]

05/08/2023

UPDATE: The Bengal Success Portal is back up and running! Thanks for your patience during the unplanned down-time.

********Original Post below***********

A quick FYI for Monday (5/8): The Bengal Success Portal is currently unavailable.

You may see an "HTTP Status 401 – Unauthorized" error at sign-in. We are working to restore access as quickly as possible and will post an update as soon as we have more information. We apologize for the inconvenience.

04/13/2023

If you have a link or attachment that you want to be sure is safe, www.virustotal.com is a good tool to have at your side.

Started back in 2004 and currently a Google subsidiary, the site lets you paste URLs or upload files to have them tested by a range of AV products all at once.

Something to keep in mind w/ file uploads: Avoid doing it with any files that potentially contain someone's private information. The VirusTotal site *is* reliable, but still think of uploads as though you're showing whatever's in that file to a stranger.

VirusTotal

04/12/2023

All current students will be receiving their Outlook student email and ".edu" addresses on or before May 22. Outlook email is the newest addition to the Microsoft 365 services already available for students, which includes OneDrive cloud file storage and the Microsoft Office apps.

This transition from the older Gmail system to Outlook will result in fewer passwords to remember (it uses their existing Network password and MFA options) and better calendar and online meeting integration for Brightspace.

We have more details and an FAQ at the "Student Email Project" page linked below:

https://buffalostate.teamdynamix.com/TDClient/2003/Portal/Home/?ID=b1c0f7d0-e356-47ff-9857-3ac78754b58f

04/11/2023

Nominations for the Celebration of Community Engagement Award are due by Monday, May 1 at 4PM

Consider submitting nominations for deserving students, faculty members, courses, organizations, or community partners for outstanding service in learning, civic engagement, and volunteerism for the academic year!

More details in the Daily Bulletin write-up linked below.

The Daily Bulletin is Buffalo State’s official newsletter and contains announcements, curricular items, faculty and staff achievements, news and events, and other information of importance to the campus community.

04/11/2023

Student Affairs at SUNY Buffalo State University is proud to work with campus partners to host a series of events celebrating LGBTQIA+ Pride. The campus invites our community to celebrate together by attending events detailed in the link below.

The Daily Bulletin is Buffalo State’s official newsletter and contains announcements, curricular items, faculty and staff achievements, news and events, and other information of importance to the campus community.

04/10/2023

The SUNY Center for Professional Development offers Brightspace training for Buffalo State faculty and staff, including advanced workshops covering tools and topics not addressed in the fundamentals training!

Training resource overview:
https://dle.suny.edu/training/

2023 Registration at the link below:
https://sunycpd.eventsair.com/dle-training/reg/Site/Register

04/10/2023

Remember! Today is the LAST DAY to access Blackboard at https://buffalostate.open.suny.edu

Students should consider saving coursework, instructor feedback, and grades before the system is finally sunset. As Always, the SUNY Online Help Desk is available at 1-844-673-6786 for any questions.