Capital University IT Help Desk

Capital University IT Help Desk We use this page for sharing announcements and information only. If you have an IT request, please contact us by email, through our web page, or by phone.

The Capital University IT Help Desk is here to help Capital students, faculty, and staff use supported technology to do their work. To submit an IT request or get help, please contact us by phone at 614-236-6508, by email at [email protected], or enter your request online by logging in at http://servicedesk.capital.edu/. You can also visit us at the Blackmore Library, first floor central de

sk. Please note, we use this page only for sharing announcements and information. We do not monitor the page every day and cannot accept IT requests submitted through Facebook. Also please note.... The hours posted on this page are our regular, academic year hours. Our hours will vary over breaks, holidays, and during the summer. If there is something you would like to see on our page or if you have any other suggestions, please contact us by email. Thank you!

05/18/2023

Exciting news! Capital University's School of Education has been awarded a grant from the Ohio Department of Higher Education for a program to address the teacher shortage in grades K-12. The Capital City Teacher Residency Program (CCTR) is a two-year licensure program offered in partnership with Columbus State Community College and Columbus City Schools. The goal is to increase diversity and grow the number of qualified, licensed classroom teachers in the CCS district. Let's celebrate this innovative program that will help address the teacher shortage in Ohio!

Learn more about CCTR by visiting https://www.capital.edu/academics/majors-and-minors/capital-city-teacher-residency-program/?fbclid=IwAR03DshU0M_xvAu2Ia9iq0vuQc_fiYWuHdjkiybXTp_771CjSh9CzOqI8KI

04/16/2023
Capital University is looking for a talented Network Administrator to join our amazing IT team. Job description can be f...
03/13/2023

Capital University is looking for a talented Network Administrator to join our amazing IT team. Job description can be found here: https://capital.applicantpro.com/jobs/2780397.html

If you qualify or know someone who is looking for an excellent job opportunity, please apply ASAP as we are looking to fill this position quickly.

Please share and get the word out. Thank you.

Supports and maintains local area network/wireless services, infrastructure, and servers. Monitors internet and network performance. Troubleshoot and deploy solutions for disruptions/outages based on diagnosis. Performs routine system/software updates and maintenance tasks. Repair or replace network...

Happy Holidays to you and your family!!! See you next year.
12/23/2022

Happy Holidays to you and your family!!! See you next year.

Join us for a day of Learning at the Capital University MLK program “online” for the first time this year.
01/17/2021

Join us for a day of Learning at the Capital University MLK program “online” for the first time this year.

The community is encouraged to join us in honoring the life and legacy of Dr. King. With the exception of the jazz luncheon, all events are free. The lunch is $14 for those not on the university meal plan; $12.50 for Capital faculty/staff with a current ID; and $6 for children 10 and younger. Childr...

08/01/2020

We are experiencing technical issues with our Exchange server email system. This affects all faculty and staff accessing email.

We currently do not have an estimated time of resolution to the issue and are working with consultants to resolve the issue as soon as possible.

Connect with our IT Status Page for updates:

Email system is currently unavailable August 1, 2020 by Donald Walls·0 Comments 8/1/2020 9:30am We are experiencing technical issues with our Exchange server email system this morning. This affects all faculty and staff accessing email. We currently do not have an estimated time of resolution to th...

Congratulations to all the 2020 Graduates of Capital University!! We salute you on your success and wish you well on you...
05/06/2020

Congratulations to all the 2020 Graduates of Capital University!! We salute you on your success and wish you well on your future endeavors. You will forever be apart of the CapFam!

04/02/2020

Hoping that everyone is safe and healthy during this pandemic.

Prayers and virtual hugs to everyone.

03/18/2020

TO: Campus Community
DATE: March 17, 2020
RE: COVID-19 Update: Student and Business Services, Building Access, Academic Success

The University’s emergency response team continues to meet daily to evaluate risk from COVID-19 and develop plans that best serve the health and safety of our students. There continues to be no confirmed cases on the Capital campuses; however, the virus has been detected in Franklin County and in the Bexley community. We are committed to supporting our students throughout this challenging and stressful time so that they can continue their studies and achieve their goals. Thank you for your patience.
Today’s update includes:
• Student and Business Services
• Building Access
• Academic Success
• Commencements Postponed
• Schumacher Gallery Closed

Student and Business Services:
The University is committed to continuing student services and business operations to the fullest extent possible. While many faculty and staff will be able to work remotely, student services and business offices will continue to remain open during normal office hours, 8:30 AM to 5 PM, through this Friday, March 20. Offices will shift to a modified operating schedule beginning Monday, March 23.

Building Access:
All buildings on campus have transitioned to keycard access only in order to limit public access and visitors on campus. Contact Public Safety (614-236-6666) if your card access is not working.

All academic and office buildings are keycard accessible for all faculty, staff, and students during normal business hours. Each building has one or more entrances that are keycard access doors. For Yochum Hall, although the front doors are locked, the keycard access doors are the ramp door on the east side of the building and the south entrance facing the parking lot.

Academic Success:
Academic Success has transitioned all academic support services to online and continues to serve students remotely.

Peer Tutoring sessions (one-on-one and small group), Writing Center consultations, and Academic Coaching sessions will be held online using Zoom. Students can still go to tutortrac.capital.edu, click “Search Availabilities,” and choose the appropriate center (tutoring, writing, or coaching) to search for available appointment times and schedule appointments. Students can also email [email protected] for assistance with scheduling. Students will receive an email containing a link to their online session prior to the appointment time. Any connected device with a camera and audio (desktop, laptop, tablet, or smartphone) can be used to join an online session.

Supplemental Instruction (SI) sessions will also continue online for supported courses: BUS 211, CHEM 150, ECON 101, MATH 120, MATH 230, and NURS 326. SI Leaders will send separate communications to students enrolled in these courses to clarify when SI sessions will be held and how to access them online.

The Academic Success student and professional staff will work with students to assist them as they transition to using our services online. Students who feel they do not have the necessary tools or connectivity to utilize these online support options should contact [email protected].

Commencements Postponed:
The University has made the difficult decision to postpone all of our May 2020 Commencement celebrations – Bexley campus, Trinity Lutheran Seminary and Law School. We will continue to monitor the public health situation in the weeks ahead and work to schedule a time to celebrate these important milestones with students, their friends and family. Upon completion of credits, graduating students will still earn their degree on time, and diplomas will be issued in May.

Schumacher Gallery:
The Schumacher Galley will remain closed through the end of the semester.

03/11/2020

Classes at Capital University are cancelled for the rest of the week. More details in link below...

While there is no immediate risk to the Capital University community from COVID-19, the health and safety of our University community is paramount, and as such we are continuously monitoring the coronavirus situation as it evolves.

Wishing you and your family a productive, successful and Happy New Year in 2020!
01/09/2020

Wishing you and your family a productive, successful and Happy New Year in 2020!

01/31/2019

Capital University To Reopen at Noon Thursday, Jan. 31

Due to continued extreme cold, Capital University’s Bexley and Law School campuses remain closed and will reopen at noon Thursday, Jan. 31, 2019.

Classes and activities scheduled to take place prior to noon on Thursday are canceled. All those scheduled to take place at or after noon will be held as scheduled.

According to the university’s Severe Weather Operations Policy, in the event that the University is closed, no classes or extracurricular activities are to be held. Campus facilities are to be closed to the public. Essential personnel are to report to work, if requested by supervisor or manager.

Address

2304 E Main Street, Blackmore Library
Columbus, OH
43209

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 6pm
Saturday 1pm - 5pm

Telephone

+16142366508

Alerts

Be the first to know and let us send you an email when Capital University IT Help Desk posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The University

Send a message to Capital University IT Help Desk:

Share