09/04/2026
An average can tell you a lot. But it might not tell you the whole story.
In Lean and continuous improvement, looking beyond the average can reveal process variation, patterns, and improvement opportunities hiding underneath the surface.
In The Trouble With Averages, John Knotts explores why understanding your data more deeply can lead to better problem-solving and better decisions.
📖 Read the blog and see what your averages might be missing: https://na2.hubs.ly/H07x-kq0