Mercer University Department of Human-Centered Information Design

Mercer University Department of Human-Centered Information Design Located in Mercer's School of Engineering, we offer the B.S. in Human-Centered Information Design and the M.S. in Technical Communication Management

We are the Technical Communication department in the School of Engineering at Mercer University. We have an undergraduate Bachelor's degree program and an online Master's in Technical Communication Management designed for working professionals. Our professors include Dr. Pam Brewer, Dr. Jennifer Goode, Dr. Phil Gallagher, Dr. Bremen Vance, Prof. Lisa Newman, and Dr. Susan Codone. We focus on techn

ical communication, writing, editing, media, usability, instructional design, and international technical communication.

Mercer Professor Strives to Improve Web Experience for Every Body – Read the Full Story
06/19/2026

Mercer Professor Strives to Improve Web Experience for Every Body – Read the Full Story

Mercer University assistant professor Dr. Philip Gallagher is working to make online communication more useful, usable and accessible for everyone.

Read Dr. Philip B. Gallagher's Latest ACM Publication on UX Education in Transition: Aligning Academic Pedagogy with New...
06/18/2026

Read Dr. Philip B. Gallagher's Latest ACM Publication on UX Education in Transition: Aligning Academic Pedagogy with New Industry Needs

HomeConferencesDOCProceedingsSIGDOC '25UX Education in Transition: Aligning Academic Pedagogy with New Industry Needs research-articleOpen access Share on UX Education in Transition: Aligning Academic Pedagogy with New Industry NeedsAuthors: Philip B. Gallagher, Sushil K. OswalAuthors Info & ClaimsS...

Is A Technical Communication Graduate Degree Right for You?
06/17/2026

Is A Technical Communication Graduate Degree Right for You?

Discover the challenges facing technical communication today and how a technical communication graduate degree can help boost your career.

The Story Test & Story Method: A Combined Approach to Usability Testing and Contextual Inquiry
06/16/2026

The Story Test & Story Method: A Combined Approach to Usability Testing and Contextual Inquiry

Learn a new method that represents a combined approach to usability testing and contextual inquiry that can be used in the classroom and beyond.

Advance Your Career with Mercer’s M.S. in Technical Communication Management – Leadership Skills for Today’s Technical C...
06/15/2026

Advance Your Career with Mercer’s M.S. in Technical Communication Management – Leadership Skills for Today’s Technical Communicators

Take your communication career to the next level with Mercer’s M.S. or graduate certificate in Technical Communication Management.

Helping Content Strategy: What Technical Communicators Can Do for Non-Profits
06/14/2026

Helping Content Strategy: What Technical Communicators Can Do for Non-Profits

Read my article on non-profit content strategy with Suzan Flanagan in the journal Technical Communication.

Content Strategy: A How-To Guide for Technical Communicators
06/13/2026

Content Strategy: A How-To Guide for Technical Communicators

Learn more about my latest book, Content Strategy: A How-to Guide, an accessible introduction to content strategy!

Why Technical Communicators Need to Develop AI Skills Right Now
06/12/2026

Why Technical Communicators Need to Develop AI Skills Right Now

Learn why developing AI skills is essential for technical communicators to stay relevant in today's evolving workforce.

Meet Dr. Bremen Vance – Bridging Engineering and Communication at Mercer University
06/11/2026

Meet Dr. Bremen Vance – Bridging Engineering and Communication at Mercer University

Meet Dr. Breman Vance, Assistant Professor at Mercer’s School of Engineering. Discover his research interests in integration of technologies into writing and communication classes

Address

1501 Mercer University Drive, Science & Engineering Building
Macon, GA
31404

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+14783012710

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