Mercer University Department of Human-Centered Information Design

Mercer University Department of Human-Centered Information Design Located in Mercer's School of Engineering, we offer the B.S. in Human-Centered Information Design and the M.S. in Technical Communication Management

We are the Technical Communication department in the School of Engineering at Mercer University. We have an undergraduate Bachelor's degree program and an online Master's in Technical Communication Management designed for working professionals. Our professors include Dr. Pam Brewer, Dr. Jennifer Goode, Dr. Phil Gallagher, Dr. Bremen Vance, Prof. Lisa Newman, and Dr. Susan Codone. We focus on techn

ical communication, writing, editing, media, usability, instructional design, and international technical communication.

Advance Your Career with Mercer’s M.S. in Technical Communication Management – Leadership Skills for Today’s Technical C...
05/29/2026

Advance Your Career with Mercer’s M.S. in Technical Communication Management – Leadership Skills for Today’s Technical Communicators

Take your communication career to the next level with Mercer’s M.S. or graduate certificate in Technical Communication Management.

Learn How M.S. Alum Jennifer Jackson Is Advancing Her Career Through Technical Communication
05/28/2026

Learn How M.S. Alum Jennifer Jackson Is Advancing Her Career Through Technical Communication

Jennifer Jackson recently graduated from Mercer University’s School of Engineering with a Master of Science in technical communication management.

Mercer Department's Rebrand Puts Its Technical Communication Program at the Forefront of Technological Change
05/27/2026

Mercer Department's Rebrand Puts Its Technical Communication Program at the Forefront of Technological Change

A Mercer University engineering program has been redesigned and renamed to reflect technological advances and give students a competitive edge in the field.

BLS Projects Just 1% Growth: What the AI Impact on Technical Writing Really Looks Like
05/26/2026

BLS Projects Just 1% Growth: What the AI Impact on Technical Writing Really Looks Like

BLS projects just 1% growth for technical writers. What the AI impact on technical writing means for jobs, productivity, and reskilling.

Demystifying AI: What Every Technical Communicator Needs to Know to Work Smarter, Lead Better, and Stay Relevant
05/25/2026

Demystifying AI: What Every Technical Communicator Needs to Know to Work Smarter, Lead Better, and Stay Relevant

From Adoption to Accountability: What the AI Impact on Business Means for Technical Communication
05/23/2026

From Adoption to Accountability: What the AI Impact on Business Means for Technical Communication

What the Census report reveals about the AI impact on business and why technical communication is essential for understanding it.

What a Recent Figma Report Reveals About AI and Design as Collaborative, Not Isolated, Work
05/22/2026

What a Recent Figma Report Reveals About AI and Design as Collaborative, Not Isolated, Work

A recent Figma report shows why AI and design function as collaborative work, and what that shift means for technical communication.

The ProComm guidance on AI is is a great resource for anyone trying to understand the work that needs to be done at the ...
05/21/2026

The ProComm guidance on AI is is a great resource for anyone trying to understand the work that needs to be done at the intersection of AI and communication. Instead of just listing tools, it actually digs into the ethical and social responsibilities we have as communicators using these systems. It's a genuinely helpful touchpoint for anyone trying to ground their work and contribute while the tech continues to change!

IEEE ProComm Professional Guidance on Artificial Intelligence in Professional Communication Table of Contents Toggle IEEE ProComm Professional Guidance on Artificial Intelligence in Professional CommunicationAcknowledgementsIntroductionDefining AI and the Need for Scholarship, Training, and Awarenes...

Why UX Can’t Be an Afterthought as AI Replaces Coders
05/20/2026

Why UX Can’t Be an Afterthought as AI Replaces Coders

As AI replaces coders, UX and communication become critical infrastructure. Why automation without explanation creates new risks.

Read Dr. Philip B. Gallagher's Latest ACM Publication on UX Education in Transition: Aligning Academic Pedagogy with New...
05/19/2026

Read Dr. Philip B. Gallagher's Latest ACM Publication on UX Education in Transition: Aligning Academic Pedagogy with New Industry Needs

HomeConferencesDOCProceedingsSIGDOC '25UX Education in Transition: Aligning Academic Pedagogy with New Industry Needs research-articleOpen access Share on UX Education in Transition: Aligning Academic Pedagogy with New Industry NeedsAuthors: Philip B. Gallagher, Sushil K. OswalAuthors Info & ClaimsS...

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