Midway University Help Desk

09/01/2021

Please be aware that our password reset link has changed. Be sure to update your bookmarks!

11/19/2018

Off-campus users may be affected by a worldwide Microsoft service incident that prevents account authentication. We appreciate your patience while this issue is resolved.

Title: Unable to sign in to Microsoft 365 services User Impact: Affected users may be unable to sign in using Multi-Factor Authorization (MFA). More info: Users may also be unable to carry out self-service password resets. Current status: We're continuing to monitor the deployment. In parallel, we'r...

03/07/2018

If you haven't already, please register for our new password management system. Click the link below for instructions. If you have any questions, please contact the help desk. Thank you and have a great day!

Guides: Instructional Technology Resources: Passwords

11/13/2017

We are currently experiencing connectivity issues with Moodle. We hope to have service restored soon. Thanks for your patience.

08/23/2017

Having trouble accessing email, Moodle, or other Midway sites? You're not the only one. We're hearing reports of nationwide outages. Our ISP is working on fixing the issues.

02/24/2017

Explore technology solutions that empower your students to develop the modern skills necessary to graduate workforce-ready.

Microsoft is offering a series of free webinars on everything from accelerating academic research with cloud computing to managing secure data in an education environment. Learn how institutions are leveraging technologies like the cloud and productivity tools to solve today's challenges and drive r...

11/15/2016

Every Midway student, staff, and faculty member has One Drive - are you using it effectively? Today at 3pm let Eric Ashcraft teach you how to share and collaborate with your students and colleagues using One Drive.

Never lose your files again. Don’t worry if you forgot your USB drive. Store your work in the cloud on One Drive and have access to it everywhere and anytime. Learn how now! Led by: Eric Ashcraft

08/19/2016

Midway Faculty: Make sure you go "like" this page for The Center for Teaching Excellence and Innovation at Midway! They'll be posting frequently about teaching best practices, teaching with technology, and events they're hosting for the Midway University community!

The School of Arts & Sciences at Midway University

07/21/2016

RingCentral has confirmed (as of 4:10 PM EST) that the service issues that some may have been experiencing have been resolved.

If you continue to experience any issues with inbound, outbound, or single sign-on with RingCentral please contact the HelpDesk at [email protected].

07/21/2016

RingCentral (our phone system) is currently experiencing technical difficulties with their services. They are working on resolving this issue. You may be unable to log in to your RingCentral account and may experience issues when dialing out at this time. Please know that once this issue has been resolved we will send another update letting you know.

06/02/2016

Moodle is back up and running!

06/02/2016

Moodle is currently down. We're working with our provider to resolve this quickly. We will notify you when it is back up and running. We apologize for any inconvenience.