05/19/2026
What does social work look like outside of traditional agency settings?
At the Missoula Public Library, UM MSW alum Virginia Harris and MSW practicum student Liam Keshishian are helping demonstrate the growing role of social workers in public spaces, offering support, connection, and dignity to community members navigating housing instability, mental health challenges, isolation, and economic hardship.
Virginia, a 2025 graduate of the University of Montana MSW program, describes the library as “a humanizing institution,” one of the few public spaces where everyone can feel welcome. On any given day, she and her team may help patrons apply for housing, access healthcare, find transportation, or simply provide compassionate conversation and active listening.
“I feel so honored to get to do this work every day,” Virginia shared.
For Liam, one of the most impactful parts of his practicum has been seeing the library serve as a hub for community care through Resource Access Day events that connect patrons directly with local service providers.
“Unhoused individuals are often used to being ignored,” Liam explained. “To sit and listen with empathy is a small thing that can go a long way.”
Their reflections also highlight the complex barriers many Missoulians face, from securing stable housing and employment to navigating systems without consistent support or resources.
Libraries across the country are increasingly integrating social work into their services, helping create more responsive, inclusive, and compassionate spaces for everyone.
We’re proud to see UM social work students and alumni leading this important work in our communities.
Photo 1: MSW Student: Liam Keshishian on the left and BSW Student Addison Brown on the right
Photo 2: Left to Right: YSEALI Fellow Anis, Virginia Harris, Slaven,
and YSEALI Fellow Elsa, and Library Director Slaven Lee