The U.A.L.A. (University Area Landlord Association) consists of landlords dedicated to providing clean, safe, and well-maintained student-rental housing in the neighborhoods surrounding Ball State University. At the foundation of our housing standards and expectations is the Housing Code of 2002 set forth by the City of Muncie. We are committed to being highly responsive to the housing needs of ou
r tenants, as well as working in partnership with them to ensure that our properties are maintained in such a way that they contribute positively to the university-area neighborhoods. As a member of the UALA your landlord should:
- Provide Tenant(s) with a clean, safe, and well-kept property upon commencement of the lease.
- Respond to any phone call received from Tenant(s) regarding housing problems within 24 hours and sooner in the case of an emergency.
- Make necessary repairs within a reasonable and appropriate amount of time.
- Provide to Tenant(s) an estimated time frame for the completion of repairs and communicate what responsibility Tenant(s) will have in order for work to be completed.
- Provide reasonable notice prior to showing property to prospective tenants. It is unacceptable for Landlord to show up without reasonable notice to Tenants.
