SFA Information Technology Services

SFA Information Technology Services The Help Desk provides technical support to the students, faculty and staff of Stephen F. Austin State University. We are located in the Steen Library.

We provide telephone help desk support to most of the campus as well as provide free computer repair for the computers belonging to the students of the university. Our hours are 8am to 8pm Monday through Friday during the Spring and Fall semesters. Our hours are the same during the Maymester and summer session except that we close at 5pm on Fridays.

Information Technology Services (ITS) will be hosting two upcoming sessions (May 6 and 7 from 3pm to 5pm) to assist facu...
05/06/2026

Information Technology Services (ITS) will be hosting two upcoming sessions (May 6 and 7 from 3pm to 5pm) to assist faculty and staff who are planning to travel internationally and need to prepare their university-issued or personal devices for secure access to SFA resources. Additional information can be found here -

Information Technology Services (ITS) will be hosting two upcoming sessions to assist faculty and staff who are planning to travel internationally and need to prepare their university-issued or personal devices for secure access to SFA resources.

The Help Desk telephone system is current down. If you need to contact the Help Desk, please email us at helpdesk@sfasu....
03/26/2026

The Help Desk telephone system is current down. If you need to contact the Help Desk, please email us at [email protected].

The ITS Information Security Office has been notified of an ongoing smishing campaign targeting employees across the UT ...
03/16/2026

The ITS Information Security Office has been notified of an ongoing smishing campaign targeting employees across the UT System. These fraudulent text messages claim to provide updates about employee compensation and impersonate the UT System Office of Employee Benefits (OEB). Additional details can be found here - https://help.sfasu.edu/TDClient/2027/Portal/KB/ArticleDet?ID=171461

Update: The wireless issues have been resolved. If you continue to have problems connecting please contact the Help Desk...
03/04/2026

Update: The wireless issues have been resolved. If you continue to have problems connecting please contact the Help Desk at 936-468-4357.

We are currently experiencing wireless connectivity issues on campus. We are working on a resolutions and will post be posting updates.

Address

Nacogdoches, TX
75965

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm

Telephone

+19364684357

Website

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