Tulane University Case Management & Victim Support Services

Tulane University Case Management & Victim Support Services Case Management Services are designed to support students throughout their college career in order to best achieve their academic and co-curricular goals.

In the course of their time in college, most students will encounter challenges that they don't quite know how to handle. Sometimes asking for or knowing where to go for help can prove extremely difficult. Student Resources & Support Services was created to give students in need of support a single place to go for assistance. We use an individualized approach to help students connect to the resour

ces that they may need on campus and in the New Orleans community. Our office offers problem resolution assistance, case management services, victim support services and referral services. Additionally the Offices of Student Conduct and Disability Services are part of our team. We are committed to helping all Tulane students successfully navigate problems that may arise so they can have a successful Tulane experience. We also know that many times students in need of support turn to peers, friends, faculty/staff members or parents for help. Student Resources & Support Services is also available to help those individuals appropriately support students who have turned to them. Student Resources & Support Services is a great place to go if you have no idea where to go. No matter how difficult or unique your situation, we are here to help. Please feel free to contact us with any questions.

Address

6823 St Charles Avenue, Lavin Bernick Center, Suite G02
New Orleans, LA
70118

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+15043142160

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Our Story

Many students experience difficult times during college, due to either academic or personal reasons. Common stressors include medical, mental health, personal or family crisis, illness, or injury. These life events can interfere with a student’s ability to attain their goals.

Case Management Services are designed to support students throughout their college career in order to best achieve their academic and co-curricular goals. Case Management does not solve our student’s problems for them, but rather helps the student identify the issues and appropriate resources and works collaboratively with the student to develop an action plan. We support and empower our students to take action and advocate on their own behalf.

Staff from Case Management also triage referrals and other reported information or concerns as it comes in, investigates and gathers additional information, prioritizes reports, and determines appropriate responses, sometimes in conjunction with Process of Care and/or the Behavioral Intervention Team.

Case Managers are available to consult with students, faculty, staff, families, and community providers to determine the best approach to the student’s current situation.