03/27/2015
Baysidenetworks.com is looking for...
Network System Administrator / Associate IT Consultant
$41.6k-$51k based on experience level. Health and dental cost allowance available to full time employees after probationary period. Good long term earnings growth potential.
Job Description:
Bayside Networks provides IT consulting for small to medium sized businesses that are based in the San Diego area.
Job Responsibilities:
* Addresses technical support issues for our clients. Typical examples: application crashes, server performance and troubleshooting, printing issues, cloud system setups, group policies, permission setups, etc.
* Supports/maintains/configures computer system hardware and software.
* Provides technical support and customer service with internal employees and external partners to resolve problems and to maintain high level of customer satisfaction.
* Interfaces and communicates clearly with department peers, internal employees, and external partners to escalate problems with internal Bayside staff and outside partners as needed to resolve issues.
* Assists with IT projects like server upgrades, Office 365 cloud implementations, etc.
* Ensures that all problems are logged, resolved/assigned for resolution, prioritized and tracked, and communicated appropriately.
* Actively self learns about technology.
Required Abilities / Qualifications:
* Two years or more of college level study. A Bachelors degree or equivalent is a plus.
* Two years or more of experience working in a position that involved technical support for end users
* Excellent server experience/knowledge: Administer Active Directory Windows Domain, DHCP, DNS, SMTP, and other networking protocols. Technical certifications or equivalent experience with Microsoft, Cisco, or other main line technical companies.
* Knowledge of Microsoft Office 2003-2013, ability to troubleshoot Outlook connectivity with Microsoft Exchange mail servers.
* Be able to identify and replace a failed part in a desktop, be familiar with laptop hardware. Server hardware knowledge is a plus.
* Ability to setup consumer grade wireless and firewall equipment, i.e. Netgear, Dlink, Linksys, etc.
* Strong troubleshooting and problem-solving ability. Any past IT consulting experience is a plus.
* Communicate effectively in user-friendly terms verbally and in writing.
* Team player with effective interpersonal skills.
* Solve problems and work independently.
* Ability to pass a criminal background check. Clean DMV record.
Preferred Experience and Skills:
* Active directory health checks and basic troubleshooting, server back end process troubleshooting such as Exchange and SQL.
* Experience with a wide variety of software, hardware, and PC and OS X operating systems, and previous corporate or IT Support Provider help desk experience is a plus.
Send resumes to [email protected]