11/09/2026
As we celebrate Tourism month, the School of Hotel, Restaurant, and Institution Management (SHRIM) successfully conducted the Filipino Brand of Service Excellence (FBSE) Training on September 1, 2026, through its institutional linkage with the Department of Tourism (DOT).
Organized by the SHRIM Practicum Unit, the training prepared our practicum students for the realities of the tourism and hospitality industry by strengthening their service mindset and connecting classroom learning with industry standards.
The session highlighted a simple yet powerful reminder: excellent service goes beyond meeting expectations—it is about creating meaningful and memorable experiences through the warmth, care, and heart of Filipino hospitality. 🇵🇭❤️